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In the parent app, choose which apps trigger alerts. When your child uses one while walking, a small prompt appears first. If they continue, it changes to a full-screen warning.

Walking is detected on your child's phone, while current status, alert counts, and history also appear in the parent app. See smombie walking alerts for details.

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Invite codes are valid for 5 minutes. If yours expires, create a new one from the child-connection screen in the parent app and enter it again.

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Check the following on your child's device.

  • Location permission is set to Allow all the time
  • pokidi is excluded from battery optimization
  • The device has an internet connection
  • The device is not indoors or underground where GPS may be weak

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Request deletion under Settings > Account > Delete in the parent app, or use the account and data deletion page without signing in. Web requests are confirmed through your sign-up email.

Deleting the parent account also deletes linked child data. Deletion is completed within 30 days after your request is confirmed.

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Location, route, and detailed app-usage records are kept for up to 90 days, family chat for 60 days, and app-usage summaries for up to 13 months. They are deleted automatically when the period ends.

See the privacy policy for the full list.

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Yes. The parent's location appears on the family map in the child app.

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Both the parent and child apps work on Android 8.0 or later. An iPhone app is not available yet.

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The child app does not create a child account. Enter the 6-digit code from the parent app and connect after your child agrees. No child email, phone number, or password is required.

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The weekly report is written by generative AI and may contain errors. Check the source records in the map and screen-time views. If the same error keeps appearing, send it through contact.

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Location and walking detection use battery. The amount varies by device, movement, permissions, and power-saving settings. If power saving stops pokidi in the background, location updates or walking alerts may be delayed or missed.

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The child app shows protection status, the family map including the parent's location, family chat, and the information agreed to during setup. It also shows whether smombie walking alerts are on.

See the Privacy Policy for the full list.

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  • Install the pokidi child app on your child's phone.
  • In the parent app, tap Invite Child to get a 6-digit code. If you already have a family, it is under Manage family.
  • Enter the code in the child app. The phones connect once your child agrees.
  • Turn on the settings the child app asks for.

If the code does not match, make sure it is not an Invite Guardian code, which is only for another guardian's phone.

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Open the child app on your child's phone. If a setting is off, the home screen shows a notice. Tap its button and follow the steps.

To turn them on in the phone's settings instead, check these items. Menu names vary a little by device.

  • Location: Allow all the time and Use precise location
  • Physical activity and Notifications
  • Display over other apps, Usage access, and Accessibility
  • Automatic date and time

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Check the following on your child's phone.

  • The phone is on and connected to the internet
  • Settings > Apps > pokidi > Battery is set to Unrestricted
  • pokidi has not been force stopped (if it was, open the child app once)

If the child app shows Turn on autostart too (optional), turn that on too. If the app was removed and installed again, connect it again with a new code.

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Check the following on your phone.

  • The alerts you want are On under Notifications in the parent app's Settings
  • If it says All notifications from this app are off, tap it to turn them on
  • Do not disturb is off
  • You are signed in to the parent app and online

Alerts that start on your child's phone, such as safe zone alerts, also need that phone to be on and online.

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  • Install the pokidi child app on the new phone.
  • In the parent app, go to Settings > Manage family, tap Replace device next to your child, then tap Agree and get a code.
  • Enter the code in the child app on the new phone within 5 minutes. The phones connect once your child agrees again.

Chats, safe zones, agreed app times, and activity history carry over. Route and app-usage history start fresh. Once the new phone connects, protection stops on the old phone.

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